Thank you for shopping with Pod Furniture. By placing an order through our website, www.podfurniture.ie, you agree to the following Terms & Conditions. These terms do not affect your statutory rights under Irish consumer law.
1. Wood Products
Many of our products are made using natural wood. As wood is a natural material, its appearance can change over time. Light exposure, temperature, and household environment may naturally affect the colour of wooden furniture regardless of finish. These variations are not considered faults but are normal characteristics of natural wood.
2. Assembly
We offer assembly on select products.
If you choose to self-assemble an item, please follow the instructions carefully. We cannot accept responsibility for damage caused during assembly.
If your product arrives with a fault, damage, or missing parts, please follow the process outlined in our Returns Policy.
3. Prices
All prices displayed on our website include VAT at 23%. We make every effort to ensure our prices are correct, but occasional errors may occur. If we discover a pricing error after you place an order:
- We will contact you as soon as possible using the details you provided.
- You may choose to continue with the order at the correct price or cancel it for a full refund.
- If we cannot reach you, we will treat the order as cancelled and issue a full refund.
All offers and promotions are subject to availability. If an item becomes unavailable or if the correct price differs from what was shown at checkout, we will notify you promptly and issue a refund if needed.
4. Delivery
Please see our Delivery Policy on our website for up-to-date delivery information and estimated timeframes.
5. Unwanted Goods / Returns / Faulty or Damaged Goods
Please refer to our Returns Policy for full details on returns, cancellations, damaged goods and change-of-mind requests in accordance with Irish consumer legislation.
6. Returns Address
The return address will depend on the item that you are returning, for instance, larger items will be returned to our warehouse. Therefore, we ask that you please contact our customer service team who will advise you on the return address.
You are responsible for the item until it reaches us, so we recommend using a tracked, insured delivery service that requires a signature upon arrival.
8. Use of Our Website
We work hard to ensure our website is available and accurate; however, we cannot guarantee uninterrupted or error-free operation.
We are not responsible for:
- Losses arising from your inability to use the website
- Unauthorised access or alteration of your data
- Loss of profits, wasted expenses, or data corruption
- Circumstances beyond our reasonable control
You agree not to misuse the website, and you will be responsible for any losses caused by your improper use.
These terms do not affect your consumer rights.
9. Intellectual Property & Data Protection
All designs, images, text, and content on our website are protected by copyright and other intellectual property rights belonging to us.
You may view, copy, or print content solely for placing an order with Pod Furniture. Any other use is not permitted.
We use the information you provide, along with records of your orders, to improve our service and for marketing purposes in accordance with our Privacy Policy.
10. Links to Third-Party Websites
Our website may contain links to external websites for your convenience. These sites are not maintained or controlled by Pod Furniture, and we are not responsible for their content or services.
11. General
We may update or change parts of our website or these Terms & Conditions at any time.
These Terms & Conditions are governed by the laws of the Republic of Ireland, and any disputes will be resolved in the Irish courts.
If you have any questions or need assistance, our customer care team is here to help.
- Email: customercare@podfurniture.ie
- Phone: 021 4898171
