Privacy Policy

 

- Here at Pod Furniture, we are committed to protecting your privacy and the security of your information.

We do not sell your personal information. We share it only with the companies that help us run our business, and only so that they can provide their service to us. You can see who these are, and what they do, in Who we share your information with below.

Pod Furniture uses the information we collect about you to process orders and to provide a more personalised shopping experience.

What we collect

When you order we need to know the following: name, address, phone number, email address and payment details. All of the supplied details except your card details are stored with Pod Furniture.

Payments and security

When you place orders or access your account information, we offer the use of a secure server. The Secure Server Software (SSL) encrypts all information you input before it is sent to us. All of the customer data we collect is protected against unauthorised access. We use SagePay to process card payments securely.

When you place orders or access your account information, we offer the use of a secure server. The Secure Server Software (SSL) encrypts all information you input before it is sent to us. Furthermore all of the customer’s data we collect is protected against unauthorised access. We use Sagepay to ensure a secure transaction occurs.

Keeping your information accurate

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, please inform us and we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies and website analytics

We use a third party analytics tracker, Google Analytics, which may use cookies to track the path you navigate through our site, and the duration. This is to help us improve our website flow and your shopping experience.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way cannot be used to identify you.

Advertising and website measurement

We use the Meta Pixel on our website. This is code provided by Meta Platforms Ireland Limited, the company behind Facebook and Instagram. It tells us how many people who saw our ads went on to visit our site, view a product or make a purchase, and it allows us to show ads to people who have visited our website.

The pixel shares information with Meta about the pages you view and the actions you take on our site, such as adding an item to your basket or completing an order. Meta may combine this with information it already holds about you if you have a Facebook or Instagram account.

We also use Google Analytics to understand how our website is used, and Google Ads to measure the performance of our advertising.

These tools only run if you accept them through our cookie banner. The information collected in this way can be used to identify you unless you modify your browser settings.

Email marketing

If you sign up to our newsletter, or agree to receive marketing when you place an order, we will send you emails about our products, offers and showroom events.

We use Brevo to send these emails and to manage our subscriber list. Brevo is provided by Sendinblue, a simplified joint-stock company registered with the Paris Trade and Companies Register under number 498 019 298 with its registered office at 9-17, rue Salneuve 75017 Paris, and acts as a data processor on our behalf under a data processing agreement. We share your name, email address and marketing preferences with Brevo, along with information about your orders so that the emails we send are relevant to you. Your data is stored on Brevo's servers in France and Belgium. 

The two hosting sub-processors are OVH (France, servers in France) and Google Cloud Platform (France, servers in Belgium).

Our marketing emails include tracking that tells us whether an email was opened and which links were clicked. We use this only to understand which of our emails our customers find useful.

You can unsubscribe at any time using the link at the bottom of every marketing email, or by emailing customercare@podfurniture.ie. We will stop sending marketing emails as soon as you do. We keep a record of your unsubscribe so that we do not contact you again by mistake.

Unsubscribing from marketing does not stop emails about an order you have placed, such as order confirmations and delivery updates.

How long we keep your information

We store the following personal data for invoicing and analytics:

  • Retain inactive accounts — 12 months. For infrequent users to retain their account; users who have not logged in or placed an order after 12 months will have their data deleted.
  • Retain pending orders — 7 days. For invoicing and analytics purposes; after 7 days the data is deleted.
  • Retain failed orders — 3 days. For analytics and potential troubleshooting; after 3 days the data is deleted.
  • Retain cancelled orders — 7 days. For analytics and troubleshooting purposes; after 7 days the data is deleted.
  • Retain completed orders — 24 months. For analytics and invoicing purposes; after 24 months the personal data attached to the order is deleted.

Who we share your information with

  • Shopify runs our online store. Your order details, delivery address and account information are held on Shopify's systems. See Shopify privacy policy.
  • SagePay processes card payments made on our website. See SagePay's privacy policy.
  • PayPal processes payments for customers who choose to pay by PayPal. See PayPal Privacy Policy
  • Brevo sends our marketing emails and manages our subscriber list. See Brevo's privacy policy.
  • Judge.me collects and publishes product reviews after your order has been fulfilled, acting on our behalf. Judge.me is operated by Judge.me Ltd, a company registered in England and Wales (company number 12157706), and your information may be stored on servers in the United States under the safeguards described in their privacy policy. See Judge.me's privacy policy.
  • Google provides our website analytics and measures the performance of our advertising. See Google's privacy policy.
  • Meta provides our advertising on Facebook and Instagram. Unlike the companies above, Meta may also use information collected through our website for its own purposes. See Meta's privacy policy. You can control how your information is used in your Facebook and Instagram ad settings. We may also share your information where we are required to do so by law.

 

Reviews and requests for reviews

 

Verified purchases only

To guarantee the integrity of our feedback, only customers who have completed a purchase through our online store will be invited to leave a review. You will receive an automated follow-up email from Judge.me requesting your feedback after your order has been fulfilled.

Authenticity and impartiality

Reviews must reflect your genuine, personal experience with the product. You must not have any personal or financial relationship with our business, for example being an employee, owner, or a direct competitor. We do not offer compensation or incentives in exchange for positive reviews.

Content restrictions

We welcome constructive criticism, but all reviews must remain civil and polite. We reserve the right to moderate, hide, or report reviews that contain any of the following: profanity, harassment, or hate speech; unsolicited promotions, spam, or links to other websites; personally identifiable information such as phone numbers, home addresses, or emails; images or videos to which you do not own the rights or have permission to share.

Relevance to the seller

Reviews should focus on the quality of the product, the service you received, and your overall shopping experience with Pod Furniture. We ask that you avoid reviewing factors outside our direct control, such as third-party courier delays or postal strikes.

Data privacy 

Before submitting a review, you consent to the publication of your feedback and display name on our website. We remain responsible for the customer information we share with Judge.me, who processes it on our behalf. For details of how Judge.me handles data, see their privacy policy and their data processing addendum.

Your rights

If you have any concerns about how we have handled your information, please contact us first at customercare@podfurniture.ie. We would always prefer the chance to put things right. You also have the right to contact the Data Protection Commission, the Irish authority for data protection, at dataprotection.ie.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, please inform us & we will delete or correct it promptly.

The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, please contact us at orders@podfurniture.ie or customercare@podfurniture.ie

JELLY BEAN DISTRIBUTION LTD,
UNIT 107,
ST.PATRICK'S MILLS,
DOUGLAS,
CO.CORK.

This policy was last updated on September, 24, 2026.